Protection of Children

The protection of children is a fundamental aspect to life at our homes and we take our Safeguarding responsibilities seriously across all areas including Safer Recruitment, Whistleblowing, Assessing Risk, Safe Handling of Medication, Health & Safety, Personalised Care Planning and responding effectively when things go wrong.

Managing Behaviour

Our homes ensure positive relationships form the foundation of managing behaviour. This is a purposeful, proactive and solution focused approach that allows young people to be involved in the planning of their care. It is an approach that is based on high levels of support and high levels of challenge. We understand that mistakes and escalation in behaviours are part of the learning process and we work tirelessly to help young people identify their feelings and develop alternative, more appropriate coping skills.

The primary model we use for Behaviour Management is Therapeutic Crisis Intervention (TCI). The staff team are trained in TCI including Physical Interventions, which can be used as a last resort to prevent physical harm to a young person in crisis, other people at risk, or in circumstances to prevent significant damage to property. Each team member who completes TCI will undergo a competency test for the theoretical and physical intervention elements of the course and this is refreshed every six months.